Refund policy

WELLNESS & SKINCARE PRODUCTS

For hygiene and safety reasons, opened skincare and wellness products cannot generally be returned unless faulty. If your item arrives damaged or incorrect, please contact us within 7 days.

JEWELLERY

If jewellery arrives damaged or faulty, please contact us promptly with photographs.

 

INCORRECT ORDERS

If we have made an error with your order, we will work with you to resolve the issue as quickly as possible.